Learner Coordinator
Our client, based in Cahir, Co. Tipperary, an organisation dedicated to providing QQI validated, quality assured education and training programmes to the agricultural sector are seeking an ambitious Learner Coordinator to join their expanding team.
As a first point of contact for learners, this role will ensure that every prospective learner is dealt with promptly, that records are complete and accurate, and that each cohort is fully prepared, correctly grouped and properly inducted. Beyond induction, the role maintains ongoing communication and engagement with learners throughout their time on programme.
The Role
The role carries equal weight across administrative processing and active co-ordination. It requires strong organisation and a learner-centred approach to manage a high volume of tasks across overlapping cohorts.
Act as first point of contact for learners and colleagues, responding to telephone and email enquiries, promptly and professionally.
Receive and process incoming applications from all channels (Jotform, email, post), creating a learner record on the database, forwarding details to Accounts with the receipt number, filing paperwork into cohort folders and contacting learners to acknowledge receipt.
Responsibilities to include: