Role - Inside Sales Executive - North American Market (French Speaker)
Location - Dublin
Contract type - Permanent
Work model - Hybrid
Working hours - Monday to Friday 2pm to 10pm
Language - French
Reporting to: Operations Manager, Team Leader
Desk/Dept. Specific: Supply Chain Finance
At Covalen, we're not just a business process outsourcing (BPO) service provider – we're industry pioneers collaborating with organizations worldwide for over 25 years. From established sectors to cutting-edge industries, our tailored BPO solutions forge powerful partnerships, helping clients achieve their unique goals. We've built enduring relationships in Financial Services, Technology, and Utilities, working with some of the globe's largest and most forward-thinking companies.
Job Description:
This person will create effective supplier onboarding sales programs for the Supplier Chain Finance (SCF) product, helping Institutional Clients Group (ICG) buyers and their suppliers improve cash flow and working capital.
This person will expand the Supply Chain Finance (SCF) portfolio by increasing revenue and assets while serving as the lead supplier finance sales specialist for assigned clients. They will collaborate with clients' procurement, treasury, and finance teams, as well as internal trade product, sales, and operations teams, to ensure smooth implementation and maximize revenue.
The ISE will be working within and promoting the Company Values – Be Brave, Be Wise, Be Proud and Exceed.
Duties and Responsibilities
Work with sponsoring clients to develop and rollout successful supplier finance sales programs
Sell, follow up, and onboard suppliers of Institutional Clients Group (ICG) buyers to the Supplier Finance program.
Build robust active program pipeline, and track items moving to closure for existing and new programs
Discuss pricing and contracts and in negotiate pricing rates if required.
Support the process to ensure all supplier documentation/agreements are completed and KYC/Due Diligence is performed.
Manage regular meetings with clients to track progress and needs
Provide feedback and work closely with internal Client teams on customer prioritization, account planning and goal setting.
Gain exposure to corporate clients across different industries/regions as well as internal Trade Product Operations and Sales teams.
Execute successful onboarding sales and marketing programs
Develop in-depth understanding of this key Trade product (Supply Chain Finance)
Support product marketing and regularly interface with internal Client team
Essential Competencies:
The suitable candidate must have a deep-rooted passion for delivering success. The suitable candidate will have formidable experience and working knowledge of:
Excellent influential and negotiation skills
Customer focus – ability to engage with customer and build client relationships.
Excellent time management, organizational, planning and prioritization skills.
Problem solving and analytical thinking.
Excellent communication skills in English and Language as advertised.
Proficiency in Microsoft office suite (Word, Excel, PowerPoint, Outlook)
Excellent attention to detail
Ability to work independently and collaboratively (team player); must be able to manage multiple projects simultaneously and execute decision with judgment and discretion.
Flexible and innovative
Candidate Experience:
Minimum of one years’ experience in client focused environment.
Proven communications strategy and style.
Experience providing best in class dedicated client service is preferred
Experienced Sales or Customer Service person (33% sales / 66% project & account management)
Process driven (for example should be able to talk through a PO to invoice process or similar)
Experience of CRM use would be an advantage
Experience of Salesforce is an advantage.
Benefits and Perks:
- Hybrid-working model
- Extensive Training & Development.
- Internal career progression opportunities.
- Employee assistance programme (EAP).
- Hive medical cash plan.
- PRSA Scheme.
- Employee engagement initiatives
- Bike to work scheme.
What would you bring?
As a valued team member, you'll play a crucial role in delivering customized BPO solutions, ensuring our clients achieve consistent high performance and meet their strategic objectives. Your expertise will contribute to our legacy of success in providing outsourced solutions for Fortune 500 companies.
Ready to be a part of our dynamic team? Explore exciting opportunities with Covalen – where your skills, ideas, and achievements are celebrated!
Equal opportunity employer:
At Covalen, we champion diversity and equality, anchoring our workplace cultures and creative minds. We recognize the collective strength found in the diverse backgrounds, skills, and experiences of our team members. Our commitment to fostering an inclusive environment transcends gender, marital status, family status, age, disability, sexual orientation, race, religion, and membership in the Travelling community.
Apply Now or Reach Out for More Information.
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